Content + UX

These guidelines were last updated on May 13, 2020.

No self-promotion and absolutely no soliciting.

Do not approach other members, either through public channels or private messages, with sales pitches. Do not mine the group for email addresses. Either of these violations may get your membership revoked immediately. We’re not messing around with this one.

• If you have a content-related project you want someone to work on, submit it to the #job-openings channel using this form: https://bit.ly/submit-a-content-job. If you're:
• Looking for work, post in #career-looking-for-work.
• Sharing a job opening, it _must_ include salary and go through the form linked in the in #career-job-openings-and-gigs channel.
• Sharing a blog post or article you've written, use #please-retweet.
• Sharing a project or win you're proud of, use #celebrate.
• Looking for research or survey participants for your content-related product, post it in #help-wanted-research-participants-needed.

Examples:

• Okay: You're teaching a content strategy workshop and you think members of the group would be interested in attending, so you post it in #events, explaining its direct application to content and UX practitioners if those details aren't immediately apparent.
• Okay: Someone asks for a recommendation for a tool, and you work for a company that seems to fit their criteria. You may respond to their post with an explanation as to why you think your product might fit their expressed need. You may not follow up with them via direct message unless they explicitly give you permission.
• Not okay: You submitted a pitch to a UX conference and want members to vote for it, so you post the link several times as the voting deadline draws near.
• Not okay: You founded a startup that sells consumer electronics at a discount and you're asking members of this group to try it out.
• Not okay: Posting your company's recent blog post about their "Top Ten UX Portfolio Tips."

No drive-by link bombs.

If you find something content-related worth sharing with the community, include some context. Why do you find it interesting? What did you learn from it? We're not asking for a thesis, just a little thoughtfulness. If you're posting a commercial link as your first post, don't.

Don’t use a company name as your display name.

This is a community for people, not commercial interests. You may mention your employer's name in your profile description and/or use your work email to sign up, but you may not use a company name as your display name.

Keep your posts on-topic.

Make sure the things you're sharing are relevant to the content community, and that they're posted in the right channel. A good rule of thumb is that if it's not content-specific or there’s not a direct application in a content-specific scenario, then it’s probably not ok. Do not post repeatedly, or without context, your links to pitches, events, products, or services, or any such resources that are not specifically content-related.

Avoid cross-posting to multiple channels.

While not expressly prohibited, we strongly discourage cross-posting and more often than not we delete duplicate posts. If you feel compelled to post to more than one channel, make sure it's relevant to both channels and paste a link to your original post instead of duplicating it. This will direct replies to a single post and make it easier for folks to follow the discussion.

All job openings, internships, and contract/freelance gigs must go through our submission form and include salary/pay details.

In an effort to support pay equity in content strategy and adjacent fields, we require all job postings to include salary details (a range is fine). This includes in-house, contract, and freelance openings. In an economic climate in which workers face an uphill battle for fair compensation, we believe it's critical that equity be placed at the center of employment discussions. Read more about our policy in this post.

• All in-house, contract, and freelance openings must be submitted through the form located at https://bit.ly/submit-a-content-job (any jobs posted directly to the channel will be deleted).
• Unpaid internships and fellowships are prohibited.
• Please do not post openings in other channels.
• Volunteer opportunities should also be posted through the job submission form.

Further reading:

• It’s Time to Include Salary in Content + UX Job Postings
• Changing the Job Posting Policy in Content + UX (older post)
• When You Don't Disclose Salary Range on a Job Posting, a Unicorn Loses Its Wings by Vu Le

Content strategy resources

C+UX Code of Conduct

All members are expected to adhere to our Code of Conduct.

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C+UX Resource Library

Free directory of useful tools for the content practioner, compiled from the Content + UX Slack group.

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